Key points from this report:
- Strong Q2 FY20 results, beat across all metrics. Reported adjusted EPS of $1.23 (+73% y/y) and revenue of $1.071B (+28% y/y), both above expectations of $1.01 and $1.048B, respectively.
- Subscription revenue increased 30% y/y to $1.016M (95% of total revenue) and is on pace for an annualized run rate of +4B. The subscription revenue segment has higher gross margins, which aids overall expansion. In Q2, adjusted gross margin expanded 200bps y/y to 83% while operating margin expanded 900bps to 28%, mainly driven by strong subscription gross margin.
- As of Q2, ServiceNow’s total number of deals with an annual contract value (ACV) greater than $1M stands at 964 (+26% y/y; +3% q/q). The company plans to increase the number of deals of that size to 2K+ by 2023.
- ServiceNow raised full-year subscription revenue guidance by $60M and subscription billings guidance by $50M, which includes $18M and $22M FX tailwinds, respectively. Also raised operating margin by 100bps.
